Frequently Asked Questions
How are you different from other Product Analytics tools?
Our invoices are predictable and consistent because it's easier to forecast the number of Monthly Active Users than events. Plus, our pricing is more affordable than most Product Analytics tools, especially when you factor in the cost of onboarding and survey tools.
Why do you charge by users and not events?
Because it’s far easier to predict the number of monthly active users (MAUs) than events per month. Your invoices remain fairly consistent and you pay less than other tools that charge by events.
What does it mean that Relify’s analytics are “actionable”?
Relify combines three tools: Product Analytics, User Onboarding, and In-app Surveys. This allows you to not only track analytics but also take action, such as running surveys for users who drop off in the funnel or creating better onboarding experiences to improve retention.
What reports are included?
Trends: Visualize the usage of your features over time Funnels: Identify and reduce drop-offs within your product Paths: Track user routes before or after any event Retention: Track and improve the stickiness of your product Dashboards: Create dashboards to keep track of key metrics at a glance Session Replay: Replay a user’s journey within your app Besides these reports, you also get auto-capture events, which lets you track your events without any code.
How does Relify Analytics work with Relify’s Engagement and Feedback modules?
All 3 modules are inter-connected: For example, you can track data with Product Analytics, and then create a survey or in-app experience to improve the metrics. Or the other way: Create a survey or in-app experience and track its performance with Product Analytics.
What kind of KPIs can I improve with Relify?
Some of the KPIs you can improve are: New user Activation Feature Adoption Retention Customer lifetime value Trial-to-paid conversion rate Net Promoter Score (NPS)
How are you different from other Product Analytics tools?
Our invoices are predictable and consistent because it's easier to forecast the number of Monthly Active Users than events. Plus, our pricing is more affordable than most Product Analytics tools, especially when you factor in the cost of onboarding and survey tools.
Why do you charge by users and not events?
Because it’s far easier to predict the number of monthly active users (MAUs) than events per month. Your invoices remain fairly consistent and you pay less than other tools that charge by events.
What does it mean that Relify’s analytics are “actionable”?
Relify combines three tools: Product Analytics, User Onboarding, and In-app Surveys. This allows you to not only track analytics but also take action, such as running surveys for users who drop off in the funnel or creating better onboarding experiences to improve retention.
What reports are included?
Trends: Visualize the usage of your features over time Funnels: Identify and reduce drop-offs within your product Paths: Track user routes before or after any event Retention: Track and improve the stickiness of your product Dashboards: Create dashboards to keep track of key metrics at a glance Session Replay: Replay a user’s journey within your app Besides these reports, you also get auto-capture events, which lets you track your events without any code.
How does Relify Analytics work with Relify’s Engagement and Feedback modules?
All 3 modules are inter-connected: For example, you can track data with Product Analytics, and then create a survey or in-app experience to improve the metrics. Or the other way: Create a survey or in-app experience and track its performance with Product Analytics.
What kind of KPIs can I improve with Relify?
Some of the KPIs you can improve are: New user Activation Feature Adoption Retention Customer lifetime value Trial-to-paid conversion rate Net Promoter Score (NPS)
How are you different from other Product Analytics tools?
Our invoices are predictable and consistent because it's easier to forecast the number of Monthly Active Users than events. Plus, our pricing is more affordable than most Product Analytics tools, especially when you factor in the cost of onboarding and survey tools.
Why do you charge by users and not events?
Because it’s far easier to predict the number of monthly active users (MAUs) than events per month. Your invoices remain fairly consistent and you pay less than other tools that charge by events.
What does it mean that Relify’s analytics are “actionable”?
Relify combines three tools: Product Analytics, User Onboarding, and In-app Surveys. This allows you to not only track analytics but also take action, such as running surveys for users who drop off in the funnel or creating better onboarding experiences to improve retention.
What reports are included?
Trends: Visualize the usage of your features over time Funnels: Identify and reduce drop-offs within your product Paths: Track user routes before or after any event Retention: Track and improve the stickiness of your product Dashboards: Create dashboards to keep track of key metrics at a glance Session Replay: Replay a user’s journey within your app Besides these reports, you also get auto-capture events, which lets you track your events without any code.
How does Relify Analytics work with Relify’s Engagement and Feedback modules?
All 3 modules are inter-connected: For example, you can track data with Product Analytics, and then create a survey or in-app experience to improve the metrics. Or the other way: Create a survey or in-app experience and track its performance with Product Analytics.
What kind of KPIs can I improve with Relify?
Some of the KPIs you can improve are: New user Activation Feature Adoption Retention Customer lifetime value Trial-to-paid conversion rate Net Promoter Score (NPS)
Don’t find the answer? We can help. Contact our support
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Ready to elevate business? Start your free trial today.
Ready to elevate business? Start your free trial today.

Ready to elevate business? Start your free trial today.
Ready to elevate business? Start your free trial today.

Ready to elevate business? Start your free trial today.
Ready to elevate business? Start your free trial today.